Frequently Asked Questions

We use specialist taxi market data combined with your vehicle's specific details — make, model, year, mileage, and condition. Unlike generic car buyers who use algorithms designed for normal cars, we price based on what taxis actually sell for in the trade. That's why our prices are consistently higher for cabs.

The main factors are vehicle type, age, mileage, overall condition, service history, and current market demand. For black cabs, the Euro emission standard and plate status also matter. For PHVs, the specific model and spec level affect pricing. High mileage doesn't automatically mean a low price — we understand taxi mileage is different from normal car mileage.

Yes, as long as the vehicle matches the description you provide. If you tell us the mileage is 200,000 and it turns out to be 300,000, or there's major undisclosed damage, the price may need adjusting. But if you're honest and accurate, the price we quote is the price we pay. No last-minute reductions at the point of collection.

Yes, we buy taxis with damage — bodywork dents, mechanical issues, accident damage, failed MOT, non-runners, the lot. The price will reflect the condition, but we'll still make you a fair offer. Many drivers are surprised at what we'll pay for vehicles they assumed were worthless.

Our prices are typically at or above trade value for taxis because we're specialist buyers with our own resale channels. Generic buyers like WeBuyAnyCar use standard trade guides that don't account for specialist taxi values, which is why they consistently underprice cabs. We know the real market.

The online valuation takes about 60 seconds. From accepting our offer to having money in your bank, most sales complete within 24 hours. Some drivers go from first contact to payment in the same day. It depends entirely on how quickly you want to move.

No. We come to you. Free collection from anywhere in the UK — your home, your rank, your garage, wherever suits you. You don't need to drive anywhere or take time off work. We have collection drivers covering the whole country.

You'll need the V5C logbook registered in your name, valid photo ID (driving licence or passport), and your bank details for payment. If you have service history, MOT certificates, or taxi licence documents, bring those too — they can help your valuation. If you've lost your V5C, we can still buy your vehicle but the process takes a bit longer.

Yes. We handle finance settlements all the time. We contact the finance company directly, settle the outstanding balance, and pay you the difference. It's completely straightforward and we manage the whole process for you. Just let us know about the finance when you get your valuation.

That depends on your local licensing authority. In most cases, your hackney carriage or PHV licence stays with you, not the vehicle. We can advise you on the process for your specific area. If you're retiring from the trade, we can guide you on surrendering your plate or transferring your licence.

Payment is made on the day of collection, by bank transfer. In most cases, the money arrives in your account within a few hours. We never ask you to wait days or weeks for payment. Our driver initiates the transfer on the spot once the paperwork is complete.

We pay by direct bank transfer (Faster Payments). It's the safest and fastest method for both parties. We don't pay by cheque or cash for security reasons. The money typically lands in your account within 2 hours of the transfer being initiated.

Yes. We guarantee same-day payment on collection. Our driver initiates the bank transfer on the spot once the paperwork is complete. You can check your banking app while they're still there if you want to see it arrive. We've never missed a same-day payment.

Yes. A full service history, good bodywork, well-maintained mechanicals, and clean interior all count in your favour. We assess every vehicle individually rather than relying on a one-size-fits-all formula. If you've looked after your cab, that will absolutely be reflected in the price we offer.

Absolutely. Many drivers get a valuation just to know what their vehicle is worth, with no intention of selling immediately. There's zero obligation, zero pressure, and we'll never hassle you afterwards. The valuation is completely free and there's no catch.

Yes. SellYourCab Ltd is registered at Companies House (Company No. 08712345), registered in England and Wales. Our registered office is at 45 Taxi House, Commercial Road, London E1 1BB. You can verify all of this on the Companies House website. We're completely legitimate and transparent.

Over 20 years. We've been buying taxis since 2005, long before most of the online car buying services even existed. In that time we've purchased over 2,500 vehicles and paid out more than £12.5 million to drivers across the UK.

Yes. We have over 1,284 verified reviews on Google with a 4.9-star average rating. These are real reviews from real drivers who sold their vehicles to us. You can read them all on our Google Business profile. We're proud of our reputation and work hard to maintain it.

Yes. We carry full trade insurance covering vehicle collection, transit, and storage. Your vehicle is fully insured from the moment our driver takes possession. We also hold public liability insurance and professional indemnity cover for complete peace of mind.

The entire United Kingdom. London is our home base and where we started, but we now buy taxis in every major city — Birmingham, Manchester, Leeds, Liverpool, Glasgow, Edinburgh, Bristol, Cardiff, Sheffield, Nottingham, and everywhere in between. Free collection no matter where you are.